BRAC Uganda Bank Limited

To create a positive impact in the lives of our clients is our only bottom line. We deliver financial services in a way that is transparent, fair, and safe, adhering to the Universal Standards for Social Performance Management and the Client Protection Principles, placing clients’ well-being at the center of everything we do to achieve our mission.

We offer inclusive, accessible, and convenient loan and savings products tailored to the needs of the local community, including women, smallholder farmers, small business owners, and youth. We complement these services with financial, digital, and life skills training, enabling borrowers to make informed financial decisions.

When women have control of their finances, they are more likely to invest in family needs, such as health care, nutrition, and education for their children. We primarily focus on women, enabling them to become financially resilient and improve the quality of life of their families.

The client value proposition is at the core of our digital transformation efforts, with a particular emphasis on reducing the gap in women’s digital financial inclusion. We are embracing financial technology by digitising field operations and adopting alternative delivery channels to increase operational efficiency and offer greater convenience to our clients.

Pairing microfinance with other social services can amplify the impact of our mission. We complement our microfinance services with many of our social development programmes, such as youth empowerment, agriculture and food security, and livelihood programmes.